Minimum Performance Guarantee: We commit to delivering a fully functional, customized AI solution that performs the tasks defined in the agreed Scope of Work (SOW) on your data and within your systems. During the included support period (typically 1 month), we will make adjustments based on real usage until the solution consistently meets the performance targets we jointly define (e.g., extraction accuracy or workflow success rate). If it does not, we continue tuning at no additional cost until it does. You own all code and integrations.
No Refunds on Custom Work: Fees are for bespoke development resources allocated and work performed. Once a project commences, fees are non-refundable. Our guarantee is not a money-back promise — it is a commitment to deliver a working product that solves your specific pain point. This is standard for custom software and automation services in the United States.
US Legal Compliance: Services are provided as work-for-hire under US law. We follow FTC guidelines for truthful advertising. All claims are based on typical outcomes from similar custom builds; your results depend on your data quality and scope. We provide a clear SOW before work begins.
Other Companies Doing: Leading custom automation and AI service firms (RPA agencies, AI implementation partners) use milestone billing, 30-90 day performance warranties for defects, and "we fix until it works" language. Full refunds are rare for custom work; they emphasize pilots and free remediation. Our model matches: transparent costs, owned IP, working deliverable or we keep tuning.
Optimal Path to Clients, Sales, Delivery, Happy Customers & Profits:
1. Honest landing + "Contact Us" or form (with guarantee) → 48h custom scope + price + plan.
2. Short discovery call to qualify fit.
3. Simple agreement with milestones + SOW + performance targets.
4. Build using modular core (1-3 weeks) with local usage reports for transparency.
5. Deploy + 1 month support/tuning (prove with reports that it works).
6. Handover (you own it) + case study ask + optional ongoing.
Clients happy (low risk, real time savings, transparent). We profit from efficient builds + referrals without refund leakage.